Laboratory Management

Communication Barriers

5:16 AM

There are many barriers to communication and these may occur at any stage in the communication process. Barriers may lead to your message becoming distorted and you therefore risk wasting both time and/or money by causing confusion and misunderstanding.  Effective communication involves overcoming these barriers and conveying a clear and concise message. Some of the barriers tackled in the discussion are:
   Structural – organization’s design and bureaucratic patterns
   Semantics – the branch of communication science that studies aspects of words and messages
   Technical- defect in the equipment, environment, or in the medium
   People – individual differences or races
   Outcome -  closely tied to the acceptance of the message by the receiver

Laboratory Management

Quality Control and Quality Assurance

5:16 AM

When a diagnostic test is performed in the medical laboratory, the outcome of the test is a result. The result may be a patient result or it may be a quality control result. The result may be quantitative or qualitative or semi-quantitative. Quality control results are used to validate whether the instrument is operating within pre-defined specifications, inferring that patient test results are reliable. Once the test system is validated, patient results can then be used for diagnosis, prognosis, or treatment planning. 

 For example, when a patient’s serum is assayed for potassium, the test result tells us how much potassium is present in the blood. This result is then used by the physician to determine whether the patient has a low, normal or high potassium.

The maintenance of a quality management system is crucial to a laboratory for providing the correct test results every time. Some important elements of quality assurance are: SOPs (standard operation procedure), documentation, quality control samples, EQAS (external quality assessment scheme).

Laboratory Management

Patient Identification

5:15 AM

Patient identification is important especially in the field of our profession, it allows the MT to recognize the samples to avoid confusion, this topic is crucial and the most important step in the whole process. For us to deliver the result we should know first who’s gonna be tested and who is the real patient to avoid discrepancies and to avoid misdiagnosed cases. To overcome these we should ask the patient’s name first if the patient naman has a severe case the nurse will place a identification band and we can easily recognize if the patient assigned to us is really that patient.

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